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Returns & Exchanges

At Deals, we prioritize the freshness and quality of every food item we deliver. Due to the perishable nature of our products, we offer a 24-hour satisfaction guarantee to ensure you are completely happy with your order.

Return Process

  • 1.
    Inspect Your Delivery

    Thoroughly check your food items immediately upon arrival to ensure everything meets our quality standards and matches your order.

  • 2.
    Contact Support

    If you receive a damaged or incorrect item, please email our support team within 24 hours with your order number and clear photos of the product.

  • 3.
    Verification Process

    Our quality assurance team will review your claim within one business day to verify the issue and approve a refund or replacement.

  • 4.
    Receive Credit

    Once approved, a refund will be processed back to your original payment method or issued as store credit for your next grocery haul.